We understand that first-rate customer service is paramount. It’s what you deserve. The work you do is vital from saving lives to patient rehabilitation and our team is dedicated to giving maximum support and assistance whenever we can.
Our mission is to provide a level of customer service that is second to none. Building long-term and successful relationships with our customers is paramount.
Our dedicated sales team is ready to visit you on-site wherever you are or to answer your calls seven days a week. Our office staff is present to answer queries and take your orders Monday –Friday, 9am-5pm.
We work closely with our partners and our strong ties ensure excellent customer service. We value your custom and continue to work hard to deserve it.
We try to innovate and stay ahead of the curve with evolving product technologies and work hard to find solutions to issues that may arise in busy clinics and hospitals around the country. Listening to customer feedback and making any possible product improvements is part of our policy.
We deal daily with the hard-working staff in procurements, supplies and accounts and excluding the Channel Islands, Northern Ireland and the Scottish Highlands which have a two-day service, all areas will receive their purchase orders the following day.
Arrange an on-site visit
For product trials, training or just to discuss how our products may benefit your practice, please contact us to arrange an on-site visit. Together with our colleagues in Pentland Medical (Scotland) and Fleetwood Healthcare (Ireland), we cover the whole of the British Isles. Please note that due to the technical speciality involved in SurgiTools on-site training, Stericom covers the entire territory directly.
Delivery service
Purchase orders can be sent via telephone, email or fax. We are open 9-5, Monday-Friday and all orders made before 2pm will be sent out that day.
Tel: 01494 794315 • Fax: 01494 772759 • Email: [email protected]
